Ordering

Ordering through the webshop

The easiest way to order is by using our webshop. After adding the desired products in the cart, proceed to Checkout, fill in your information and select the appropriate payment and delivery options.

Ordering through our Facebook page

You can make an order through our Facebook page by sending us a message containing your order details.

Ordering through Instagram

To make an order through Instagram, please send us a message.

Ordering by phone/Viber/WhatsUpp

It is also possible to make an order by contacting us directly. You can contact us by phone, or by sending a Viber/WhatsApp message to: +387 66 846 501.

Payment

Buyers from Bosnia and Herzegovina - Cash on delivery

If ordering from Bosnia and Herzegovina, one of the easiest ways to pay is to use the “Cash on delivery” service – you pay directly to the mailman upon receiving the package.

Buyers from Bosnia and Herzegovina - PayPal

If buying from Bosnia and Herzegovina, you can also make an online payment via PayPal. When completing the checkout, select PayPal as the form of payment, and after clicking the Order button, you will be taken to a PayPal page where you can enter your PayPal credentials. After completing the payment on PayPal page, please click on the ”Return to merchant” link in order to return to our webshop. 

Buyers from Bosnia and Herzegovina - Direct Bank transfer

If buying from Bosnia and Herzegovina, you can also make a direct bank payment to our bank account. If you select this option, upon completing your order, we will contact you with the details required for the payment.

Buyers from Serbia

Buyers from Serbia can pay for our products using PayPal.

Buyers from Croatia

Buyers from Croatia can pay for our products by using PayPal.

Buyers from Montenegro

Buyers from Montenegro can pay for our products by using PayPal.

Buyers from other European countries

Buyers from other European countries can pay using PayPal. You can pay through PayPal using your credit/debit cards even if you don’t have a PayPal account.

Shipping

Shipping for Bosnia and Herzegovina

Delivery for Bosnia and Herzegovina is accomplished using the Express mail service  and the products arrive at your door step the next day. The delivery is done by couriers who will contact you before attempting delivery.

If you choose to pay by cash on delivery or by PayPal, shipping cost is 8 KM.

Shipping for Serbia

Shipping for Serbia is done through regular mail service. Delivery usually takes 7-10 days. Price of delivery depends on the weight of the products and is usually between 7 and 62 KM (420 Din do 3700 Din). Shipping costs will be automatically calculated during checkout.

Shipping for Croatia

Shipping for Croatia is done through regular mail service. Delivery usually takes 7-10 days. Price of delivery depends on the weight of the products and is usually between 7 and 62 KM (27 kn to 230 kn). Shipping costs will be automatically calculated during checkout.

Shipping for Montenegro

Shipping for Montenegro is done through regular mail service. Delivery usually takes 7-10 days. Price of delivery depends on the weight of the products and is usually between 7 and 62 KM (4 € to 31 €). Shipping costs will be automatically calculated during checkout.

Shipping for other European countries

Delivery for other European countries (EU countries, plus Macedonia and Albania) is done through classic mail service. The delivery period is usually 10-15 days. The cost of delivery depends on the weight of the products and it is usually between 4 € and 31 € for a single product.