The webpage https://www.gingin.baby represents an online shop of a family owned entrepreneurship GinGin. Our small company is registered in the city of Gradiška (Bosnia and Herzegovina). You can find more information about us by visiting the About us page.About us.
What personal data we collect and why
When visitors write comments on our website, we collect the content entered in the comment forms, the IP address of the user/visitor as well as information about the type of web browser being used. We collect this data automatically in order to help us fight spam.
When a user/visitor fills a contact form on our website, we collect the data entered in the form in order to act on user request, fulfill user needs, and finally in order to analyse the needs of our customers.
If you have an account and you log in, we will place a temporary cookie in your browser in order to determine whether or not your browser accepts cookies.
When you log in, we will also place several cookies with the goal of keeping your login information and your display preferences. The login cookies expire after two days, and the display preference cookies expire after one year. If you select the “Remember me” option, your login cookies will last for two weeks. When you log out, your login cookies will be deleted.
As you use our website, we collect data about your favourite products in order to display similar products, or favourite products of other users, and to create targeted ads.
We keep track of your recently viewed products in order to display them on the website, as well as your location, IP address and the type of browser you use, in order to estimate shipping costs.
Billing address and delivery address: we use the data you enter into these fields in order to process your payment, calculate shipping costs, and finally to fulfil your order.
When you shop on our website, we ask you to enter data, including your name, billing address, delivery address, e-mail address, telephone number, your payment card details, as well as optional details about your account (like your username), in order to:
- Send you the information about your order and about your account
- Reply to your inquiries and requests, including refunds and complaints
- To process your payment and prevent payment-related fraud
- To create your account in our system
- To improve our product portfolio and our website design
- Send you targeted ads, if you choose to receive them
If you create an account on our website, we will save your name, addresses, your e-mail address and your telephone number, and this data will be used in order to speed up the check-out process during your future visits.
Sharing your data
We send one part of the data collected in our website to online payment processors (like Paypal) in order to process your payments. Also, we periodically save all the collected data in secure web locations in order to create safety copies of our system (backup).
How long do we keep your data
If you write a comment, the comment itself and the comment metadata are kept permanently. The goal of this is to enable quick recognition of known and trusted visitors and to enable faster approval of future comments.
The data you enter in your user account fields can me viewed, edited or deleted by yourself. Website administrators can also view this data.
User passwords are safely stored and no one is able to view them, not even the website administrators.
Your control over your data
As a user, you have the right to request us to delete your personal data and any accounts created on our website. This does not include the data which we are obliged to keep by the law.
Forwarding of user data
User comments can be forwarded to automatic spam detection services which are not located on our website. The data entered in the payment processor pages will be forwarded to Paypal and other payment processors we might use in order to process your payment.
How to contact us
Detailed information on how to contact us can be found in our Contact page. Contact
How do we protect your data
We use technical and administrative measures in order to keep your user data safe and prevent unauthorised access to user data. Access to user data is allowed only to personnel who manage the website. We use data encryption and a SSL certificate in order to prevent unauthorized access to user data.
Personal data will never be transferred, leased or sold to third parties for the purpose of obtaining commercial or other benefits.